The OpenLM Customer Hub is a dedicated platform to our customers, where they can open a ticket and explain the issue to our support team members. and ,also get to see how the tickets are being handled, progressed towards closure.
We’re taking this huge step to provide a much better experience and more visibility of how your support requests are handled.
The Customer Hub
will keep you updated on the status of the ticket and the assigned support agent.
consolidates communication between you and the support agent under one platform and will immediately notify you by email when you have a reply.
will have necessary links to access knowledgebase articles, release notes, recent blogs, case studies, and online video tutorials,etc.